Refund policy

We want you to be happy! keep the item and still get your money back. If you received a defective or wrong item, email returns@noxid.co within 30 days with photos and your order number; we’ll issue a full refund to your original payment method or offer store credit, your choice.

Refunds are processed within 3–10 business days after approval; store credit is issued immediately upon approval.

Questions: support@noxid.co          Mon–Fri, 9am–5pm EST.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

support@noxid.co

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.