Privacy policy

Last updated: 6/1/2026

  1. Introduction
    NOxID (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Policy explains what we collect, why we collect it, how we use it, who we share it with, and your rights.

  2. Information we collect

  • Contact & order data: name, email, shipping and billing address, phone number, and order history when you place an order.

  • Payment data: payment method details are processed by our payment provider; we don’t store full card numbers on our servers.

  • Account data: username, password (encrypted), and preferences if you create an account.

  • Website data: cookies, device info, IP address, browser type, and pages viewed for analytics and site performance.

  • Marketing data: newsletter sign‑ups and communication preferences.

  1. How we use your information

  • To process and fulfill orders, handle returns, and provide customer service.

  • To process payments via third‑party payment processors.

  • To improve the site, personalize experience, and run analytics.

  • To send transactional messages (order confirmations, shipping updates) and marketing only if you opt in.

  • To detect fraud and maintain security.

  1. Legal bases (where applicable)
    We process data to perform the contract (fulfill orders), to comply with legal obligations, and on our legitimate interests (site security, fraud prevention, and improving services). For marketing, we rely on consent where required.

  2. Sharing and third parties

  • Service providers: we share necessary data with payment processors, shipping carriers, hosting and analytics providers, and email platforms to operate the store.

  • Legal and safety: we may disclose information to comply with legal obligations or to protect rights and safety.

  • Business transfers: if we sell or merge the business, customer data may be transferred as part of that transaction.

  1. Cookies and tracking
    We use cookies and similar technologies for site functionality, analytics, and advertising. You can change your cookie preferences using your browser settings or the cookie banner on the site.

  2. Data retention and security
    We retain personal data as long as needed to provide services and comply with legal obligations. We use industry-standard security measures to protect data, but no system is fully secure; please be cautious when sharing sensitive information.

  3. Your rights (subject to local law)
    Depending on your location you may have the right to access, correct, delete, or obtain a copy of your personal data, and to object to or restrict processing. California residents and EU residents have additional rights under CCPA/CPRA and GDPR respectively. To exercise rights, contact us at the address below.

  4. Children
    Our site is not intended for children under 16. We do not knowingly collect personal data from children under this age.

  5. International transfers
    We may transfer data to countries outside your residence for processing (for example, U.S. service providers). When transfers occur, we take steps to protect your information in accordance with applicable law.

  6. Changes to this policy
    We may update this Policy; the “Last updated” date will change when we do. Significant changes will be posted on the site.

  7. Contact us
    Questions, requests to access or delete data, or privacy concerns:
    Email: support@noxid.co
    Mail: NOxID, Attn: Privacy, 1600 Clay, Detroit, MI 48211, USA